Privacy Policy

Last Updated: November 2025

1. Introduction [Insert Business Name] ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we look after your personal data when you visit our website or interact with our advertisements (including Facebook/Meta Lead Forms) and tells you about your privacy rights and how the law protects you.

2. The Data We Collect We may collect, use, store, and transfer different kinds of personal data about you, including:

  • Identity Data: First name, last name.

  • Contact Data: Email address, telephone numbers.

  • Property Data: Information regarding the property you own (e.g., postcode, number of bedrooms, current rental status) provided by you during your eligibility check.

3. How We Use Your Data We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To provide a service: To assess your property's eligibility for our Guaranteed Rent scheme and to provide you with a valuation or offer.

  • Communication: To contact you via phone, text, or email to discuss your property enquiry.

  • Marketing: To send you information about our property management services. You can opt-out of these communications at any time.

4. Facebook Lead Ads & Retargeting We use Facebook (Meta) Lead Ads to collect information from interested landlords. When you submit a form via Facebook:

  • You consent to us contacting you regarding your enquiry.

  • We may use data to show you relevant ads in the future (Retargeting).

  • We do not sell your data to third parties.

5. Data Security We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to those employees and partners who have a business need to know.

6. Data Retention We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

7. Your Legal Rights Under the Data Protection Act 2018 and GDPR, you have rights including:

  • Right to access: You can ask for copies of your personal data.

  • Right to erasure: You can ask us to delete your data ("Right to be forgotten").

  • Right to object: You can object to the processing of your personal data for marketing purposes.

8. Contact Us If you have any questions about this privacy policy or want to exercise your rights, please contact us at:

  • Email: Ash@herman-property.com